Privacy Policy

Volyxa- Farrukh & Saiyad Trading FZE LLC

Effective Date: Jan 2026

1. Who We Are

Volyxa is operated by Farrukh & Saiyad Trading FZE LLC, a company registered at Ajman Media City, AMC Boulevard A Building, UAE (TRN: 104229244900003, License No: 2237). When you use our website at volyxa.com, request a quote, or reach out to our team, you are dealing with us directly.

We do not sell your data. We do not use it for anything beyond what is described here. This policy explains, plainly, what we collect and why.

2. What Information We Collect

2.1 Information You Give Us

When you fill out our contact or quote form, you share details like your name, email address, phone number, and the nature of your business inquiry. We only ask for what we need to respond to you properly.

2.2 Information Collected Automatically

Like most websites, volyxa.com collects standard technical data when you visit — things like your IP address, browser type, and which pages you looked at. This happens through server logs and tools like Google Analytics. None of this identifies you personally.

2.3 Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can turn cookies off in your browser settings, though some parts of the site may not work as smoothly if you do.

3. How We Use Your Information

We use the information we collect for the following purposes only:

  • To respond to your inquiries and quote requests
  • To send you information about our services if you have asked for it
  • To improve the website based on how people use it
  • To comply with our legal obligations under UAE law

We do not use your information for automated decision-making or profiling.

4. Who We Share Your Data With

We do not sell, rent, or trade your personal information. In limited situations, we may share data with:

  • Third-party service providers who help us run the website (e.g., hosting, analytics) — they are bound by confidentiality agreements
  • Government or regulatory authorities, only when required by law

No data is transferred to parties outside of what is necessary to operate our business.

5. How Long We Keep Your Data

We keep your information for as long as it is needed to serve you or meet our legal obligations. If you contacted us and we never started a business relationship, we typically delete that data within 12 months. If you are a client or partner, we retain relevant records as required by UAE commercial law.

6. Your Rights

You have the right to:

  • Ask what personal data we hold about you
  • Request corrections to inaccurate information
  • Ask us to delete your data (where we have no legal reason to keep it)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at info@volyxa.com. We will respond within 14 business days.

7. Data Security

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. Our website runs on secure hosting infrastructure, and access to stored data is limited to authorized personnel only.

That said, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take the matter seriously.

8. Third-Party Links

Our website may contain links to other sites, including WhatsApp, Facebook, and Instagram. Once you leave volyxa.com, this policy no longer applies. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are intended for businesses and professional individuals. We do not knowingly collect data from anyone under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will remove it promptly.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to check back periodically. Continued use of the website after changes have been posted means you accept the updated policy.

11. Contact Us

If you have questions about this policy or how we handle your data, reach us at:

Farrukh & Saiyad Trading FZE LLC